Shelley will manage any emails going to [email protected]

The following alias emails go into [email protected]

• [email protected]
  • Any table booking enquiries – direct to the website to book themselves https://discoverberts.com.au/bookings/ however offer to do this for them if they prefer
  • Function enquires – direct to the website to complete the contact form https://discoverberts.com.au/functions-space/ however offer to do this for them if they prefer
  • SOP Action Point – Set up email template with information required as per the online booking form and function enquiry contact form (delete this when done)
  • GOOD/BAD REVIEWS:
    • When feedback comes in via email either good or bad please reply with a thank you and let them know you’ev forwarded it the manager [email protected]
    • In addition all 1 & 2 Star reviews need to be sent to the appropriate location manager
• [email protected]
  • we’ve used this email mostly as a user name to register for different online accounts
  • May require some responses and actions, otherwise just delete

If something falls out of the above guidelines, please consult with Shelley or Tracey.