What is it?

All of our App Orders at the Bundaberg store are automatically accepted by the ‘Front Register’.  This article shows you how to change from the ‘Front Register’ to the ‘Arcade Register’

Why we do it?

We do this if something has gone a miss at the front eg:  Internet is out – Can’t unlock the shop because the keys have been lost

Who performs this task?

The person who is operating the register or the coffee machine, basically the person who needs to serve.

When do we perform this task?

Whenever we need the App Orders to come through to the Arcade instead of the Front

Login details or access codes

You need your user name and password to log into ‘Back Office’ of Lightspeed (POS).  You also need to be ADMIN or have Appropriate ‘Back Office’ Permissions.

How we do it

Log into Lightspeed – Features – Enabled – Scroll down to ‘Pass Thru-Printing’ – Settings – Choose the Register you wish the App Orders to automatically come through – Sync settings in Lightspeed

Summary

Remember to change this back once the front problems have been resolved

Additional comments / Good to know

NB:  This isn’t in regards to where the dockets/orders show up on the Bump Screens, this procedure is changing which register accepts the orders.  In addition you will also then need to change the bump screen to ‘The Front Drinks’ so you can see the orders on the screen.