What is it?
This article provides instructions of what to do when you need a technician to come out and look at a fridge.
Who performs this task?
If any team member notices a problem with a fridge they need to contact their supervisor to organise a technician to come out.
When do we perform this task?
Before calling the technician ALWAYS touch base with your Store Manager. Mangers please check in with Mike or Tracey as some equipment is past its ‘use of life, and we may need a quote first. Call out fees are involved.
How we do it
- Call Carve Office 41670299 or After Hours Mobile 0403123989
- Let them know which location you are calling from and the address.
- Let the know the fridge, freezer or air con and the problem.
- NB: All double door glass fridges are owned and fixed by RUM CITY FOODS (exception is the Grab and Go Fridge)
- Make a note in the equipment service log book of the date the fridge was serviced.