When stock is delivered it needs to be packed away immediately !

• It will need to be checked, ticked off, signed and placed into the admin folder.
• Be thorough with this procedure as suppliers can make mistakes and we don’t want to be paying for something we didn’t receive.
• Signing your name allows admin staff to go straight to the person who packed it away if any questions need to be asked. 
• If anything was out of stock or missing that was ordered let a supervisor know so that it can be ordered from another stockist.
• If any goods are damaged please get the delivery man to write up a credit note and send it back. Always write a note on the invoice to communicate with admin that this has happened.
• Leave the item in the designated delivery area with the “Return to Supplier” sign on the item, so that the delivery driver can pick it up.
• If you are unsure where stock needs to go please ask a supervisor, don’t just leave it anywhere.
• If the stock is frozen or refrigerated please complete the checking the temp procedure.