Clearing & cleaning tables

  • Always use a pink cloth for wiping tables and a yellow cloth for wiping chairs.
  • Tables need to be cleared in a timely fashion after the customer leaves regardless of it being busy or quiet. Minimum standards apply of no longer then 3 minutes after the customer leaves
  • If there are more then 2 cups and saucers, take a tray and a pink cloth to the table. Clear the table and wipe down clean.
  • Return the dirty dishes to the sink and clear and stack
  • When you are clearing tables that customers are still sitting at be sure to excuse yourself and use your manners, ask the customer how they enjoyed their meal/coffee
  • When out in the customer area always check if the floor needs sweeping or the magazines need tidying
  • When you are out in the customer area keep an eye out for Animals sitting on tables as this means customers are still waiting on something. Ask the Barista/Cook if they know what the customer is waiting for and if not, go and politely ask the customer
  • Check the high chair, and use pink cloth on tray and yellow on the rest.

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