When doing a refund please refund to the same method that the payment was original for

To process a refund to a card using Lightspeed Payments, follow these steps:

1. From the POS, go to the three-bar menu and select “History”.
2. Select the transaction you wish to refund.
3. Select “Refund Sale” on the bottom right.
4. Select “Refund Sale” again in the center screen.
5. Select “Lightspeed Payments” as the method.

The refund will be processed without the requirement to request the card.